At AirPipe, we are committed to protecting your privacy and providing a secure online experience. This privacy policy explains how we collect, use, and protect your personal information when you use AirPipe.
Contact Details for Data Protection Matters
If you have any questions or concerns about this privacy policy or our data protection practices, please contact us at info@useairpipe.com.
Personal Data That is Captured
We capture your email address when you sign up with AirPipe. We use your email address for account authentication and to send necessary transactional emails related to account activity. By providing your email, you agree that you can be contacted by AirPipe on it, however you will have the option to unsubscribe from non-transactional emails and campaign emails.
Ownership of Personal Identifiable Information
All the information collected on useairpipe.com is owned by AirPipe. We won’t share, rent, or sell any Personal Identifiable Information we collect to third parties, unless it is required to comply with the law.
You have the right to request your data be deleted at anytime. You can do so by emailing info@useairpipe.com and we will action this request within 24 hours.
Secure Hosting Platform
AirPipe uses Render, which is a secure hosting platform for our servers (located in Germany). Render uses the Advanced Encryption Standard (AES) provided by Amazon RDS for PostgreSQL to encrypt data at rest and during transfer, using 256-bit encryption. Render provides fully managed TLS certificates and redirects all HTTP requests to HTTPS so that users’ security is never compromised. AirPipe’s servers support TLS v1.2 and above, providing secure communications over our network. Render also backs up databases on a daily basis to prevent data loss, retaining all backups for at least 7 days.
Hosting Regions
All data hosted by AirPipe is in the EU (Frankfurt, Germany) and GDPR compliant.
Pre-Built Connectors
We provide pre-built connectors that allow users to connect to advertising platforms (Google Adwords and Meta Marketing) via their API services. Authentication with these services is managed securely using the Oauth2 flows provided by the advertising platforms. Access tokens are refreshed regularly.
Commitment to Google's Limited Use Policy
AirPipe's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy , including the Limited Use require ments.
Data Storage
We store data on our servers in order to perform the data transformations that the user requests via AirPipe. This data is immediately deleted on request on the user by either
Data shared with third party tools
As part of our AI features, AirPipe uses the OpenAI API. What we send to OpenAI:
Cookies
Our Website uses Google Analytics, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 (“Google”). Google Analytics uses cookies and similar technologies to collect and analyse information about the use of the Website to and report on activities and trends. This service may collect information regarding the use of other websites, apps and online resources. For more information on how Google uses data when you use our Website, please follow this link
. You may be able to opt-out of some or all of Google Analytics features by downloading the Google Analytics opt-out browser add-on. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioural advertising purposes, please visit this site